Position Overview:

The Assistant Venue Manager (AVM) supports the Venue Manager by leading service, supervising staff, and maintaining standards. They step into the VM role when required, ensuring consistent leadership.

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Key Responsibilities:

• Lead floor operations during peak service.
  
  
• Support training, coaching, and onboarding of FOH staff.
  
  
• Resolve guest issues professionally and promptly.
  
  
• Assist with rostering, payroll approvals, and cash handling.
  
  
• Maintain compliance and venue presentation standards.
  
  
• Communicate clearly between FOH, BOH, and management.
  
  

About You:

• Experience as an AVM or senior supervisor in a fast-paced venue.
  
  
• Strong leadership and coaching skills.
  
  
• Calm, guest-focused, and proactive during busy services.
  
  
• Organised and detail-driven.
  
  
• Positive team player ready to step up.
  
  

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